70-685: MOAC Windows 7 Enterprise Desktop Support Technician

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This Microsoft Official Academic Course (MOAC) 70-685 Windows 7 Enterprise Desktop Support Technician, Revised First Edition fully prepares your students as they master the necessary skills for their MOAC Windows Server MCTS certification exams.

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45,95 €btw incl.

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TaalEnglish
ISBN101118134508
ISBN139781118134504
Pagina's-
UitgeverMicrosoft Official Academic Courseware

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This Microsoft Official Academic Course (MOAC) 70-685 Windows 7 Enterprise Desktop Support Technician, Revised First Edition fully prepares your students as they master the necessary skills for their MOAC Windows Server MCTS certification exams. This new edition contains a large number of new labs with an even greater emphasis on the troubleshooting tasks that students will encounter as they learn the skills of a desktop support technician. The labs will continue to support their corresponding textbook lessons and will provide students the opportunity to explore Windows 7 troubleshooting issues in great detail. The subjects covered are:

  • Introduction to Windows 7
  • Resolving IP Connectivity Issues
  • Understanding Workgroups and Active Directory
  • Troubleshooting
  • Mobile Connectivity Problems
  • Troubleshooting Hardware Issues
  • Troubleshooting Startup Problems
  • Understanding and Troubleshooting File Access
  • Troubleshooting Printer Problems
  • Dealing with Software Issues
  • Dealing with Performance Issues
  • Troubleshooting Internet Explorer
  • Resolving Security Issues

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